Contact our Team Today
01225 708040
View Jobs
Login

Terms & Conditions

General Terms & Conditions

Last Updated: 1st September 2026

  1. About These Terms

These General Terms & Conditions govern your use of the New Resource Recruitment website and the information and services available through it.

References to New Resource Recruitment and  New Resource Recruitment (“we”, “us”, “our” or “the Company”) are trading names of Silverwood Assets Ltd, a recruitment business providing recruitment and work-finding services to clients and work-seekers.

References to “you” or “your” mean any person accessing or using our website, including candidates, work-seekers, clients, prospective clients and other visitors.

By accessing or using our website, you agree to these General Terms & Conditions. If you do not agree with these terms, you should not use the website.

  1. About New Resource Recruitment

New Resource Recruitment is a recruitment business providing recruitment, employment agency, employment business and work-finding services.

Our website is intended primarily to provide information about our services, employment opportunities and recruitment-related matters to candidates, work-seekers, clients and prospective clients.

Nothing contained within these General Terms & Conditions replaces any separate Terms of Business, Terms of Engagement, Key Information Document, assignment information, contract or other agreement entered into between New Resource Recruitment and a candidate, worker, client or other party.

Where separate contractual terms apply to a particular recruitment service, assignment or engagement, those terms will apply to that service in addition to these website terms.

  1. Using Our Website

You may use our website for lawful purposes connected with recruitment, employment, job searching, career information, our services and other legitimate business purposes.

You must not use our website:

  • for any unlawful or fraudulent purpose;
  • to provide information which you know to be false or misleading;
  • to impersonate another person;
  • to transmit material that is defamatory, threatening, abusive, discriminatory, obscene or otherwise unlawful;
  • to infringe the intellectual property or privacy rights of another person or organisation;
  • to transmit viruses, malicious code or other material which may damage or interfere with our website, systems or data;
  • to attempt to gain unauthorised access to our website, servers, databases or other systems;
  • to interfere with the normal operation or security of our website; or
  • in any way which could damage our reputation, systems, services or other users.

We reserve the right to restrict, suspend or terminate access to our website where we reasonably believe these terms have been breached or where necessary to protect our website, systems, users or business.

  1. Website Availability

We take reasonable steps to keep our website available, secure and functioning correctly.

However, we cannot guarantee that the website or any particular function will always be available or operate without interruption or error.

We may temporarily suspend, withdraw, restrict or change all or part of the website for maintenance, security, technical, operational or business reasons.

We may also change the design, content, functionality or specification of the website from time to time.

  1. Information on Our Website

We take reasonable care to ensure that information published on our website is accurate and up to date.

However, recruitment markets, vacancies, salaries, employment information and other circumstances can change quickly. Information on our website is therefore provided for general information purposes and should not necessarily be relied upon as professional, legal, financial or other specialist advice.

We do not guarantee that all information on our website will always be complete, accurate or current.

Where appropriate, you should independently verify information before making an important decision based upon it.

  1. Vacancies and Employment Opportunities

Vacancies and employment opportunities advertised on our website are subject to change and may be amended, placed on hold, filled or withdrawn without notice.

The publication of a vacancy does not represent a guarantee that:

  • the position remains available;
  • a candidate will be submitted to the client;
  • an interview will be offered;
  • an offer of employment or assignment will be made; or
  • any particular recruitment outcome will be achieved.

We endeavour to obtain accurate information about vacancies from our clients. However, some vacancy information is supplied by third parties and may change after publication.

Candidates are responsible for considering whether an opportunity is suitable for their individual circumstances.

  1. Candidates and Work-Seekers

If you submit a CV, register with us, apply for a vacancy or otherwise use our recruitment services, you are responsible for ensuring that the information you provide is, to the best of your knowledge, accurate, complete and not misleading.

You should notify us of any material changes to information you have provided where those changes may affect our ability to provide recruitment or work-finding services.

Registering with us or submitting a CV does not create a guarantee of employment, an assignment, an interview or any other particular outcome.

Where we provide work-finding services, additional terms and regulatory information may apply separately.

  1. Clients and Employers

Information on our website about our recruitment services is provided for general information purposes.

Any recruitment services supplied to a client will be subject to our applicable Terms of Business or another written agreement.

Nothing on this website by itself constitutes an offer to supply recruitment services on any particular commercial terms.

  1. Recruitment Regulation

Where applicable to the services we provide, New Resource Recruitment operates in accordance with relevant UK recruitment and employment legislation and regulatory requirements.

These include, where applicable, the Employment Agencies Act 1973, the Conduct of Employment Agencies and Employment Businesses Regulations 2003, and other legislation relating to the provision of recruitment and work-finding services.

We will provide candidates, agency workers and clients with any additional information or documentation required by applicable legislation and regulation where relevant to the service being provided.

  1. Equality and Diversity

New Resource Recruitment is committed to promoting equality of opportunity and treating candidates, workers, clients and other individuals fairly and with respect.

We do not unlawfully discriminate in the provision of our recruitment services and expect users of our services to comply with applicable equality and anti-discrimination legislation, including the Equality Act 2010.

Recruitment decisions may legitimately take account of skills, qualifications, experience, Right to Work, professional requirements and other factors relevant to a particular position, provided that doing so is lawful.

  1. Right to Work and Candidate Information

Candidates may be required to provide information and documentation necessary for us to comply with Right to Work, identity, qualification, reference, regulatory or other checks relevant to a particular role or assignment.

We may be unable to introduce, supply or place a candidate where information required by law, regulation or a client cannot be satisfactorily verified.

How we collect, use and protect personal information is explained in our Privacy Policy.

  1. Privacy and Personal Information

We respect your privacy and process personal information in accordance with applicable UK data protection legislation.

Our Privacy Policy explains:

  • what personal information we collect;
  • where we obtain it;
  • why we process it;
  • the legal bases we rely upon;
  • who we may share it with;
  • how long we retain it;
  • how we protect it; and
  • your data protection rights.

Our Privacy Policy forms an important part of the information we provide about using our website and recruitment services.

Your use of this website does not, by itself, constitute consent to all forms of personal data processing. We process personal information only where we have an appropriate lawful basis under applicable UK data protection legislation.

Please refer to our Privacy Policy for further information.

  1. Cookies and Website Analytics

Our website uses essential cookies and basic statistical or analytics technologies.

Essential cookies help our website operate correctly and securely. Basic statistical and analytics technologies help us understand, at a general level, how visitors use our website and how the website performs.

We do not use information collected through cookies for advertising, direct marketing, remarketing or profiling purposes.

Further information about the cookies and analytics technologies used on our website, including information about managing them, is provided in our Cookie Policy.

Our use of cookies and similar technologies is subject to applicable UK privacy and electronic communications legislation.

  1. Intellectual Property

Unless otherwise stated, the content of this website, including its text, design, layout, graphics, branding, logos, images, databases and other materials, is owned by or licensed to New Resource Recruitment and is protected by copyright, trade mark and other intellectual property laws.

You may view, download or print reasonable extracts from our website for your own personal use or legitimate recruitment-related business purposes.

You must not, without our prior written permission:

  • reproduce substantial parts of our website;
  • republish or commercially exploit our content;
  • modify or distribute our content;
  • use our branding or logos;
  • create a database by systematically downloading website content; or
  • represent our content as your own.

Nothing in these terms transfers any intellectual property rights to you.

  1. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

These links are provided for information or convenience and do not necessarily represent an endorsement or recommendation by New Resource Recruitment.

We do not control third-party websites and are not responsible for their availability, security, accuracy, content or privacy practices.

If you follow a link to another website, you do so at your own discretion and should review that organisation’s own terms and privacy information.

  1. Website Security

We take reasonable technical and organisational measures to protect our website and systems.

However, no website or internet transmission can be guaranteed to be completely secure.

You are responsible for using appropriate security precautions when accessing websites, including maintaining suitable antivirus and device security measures.

You must not knowingly introduce viruses, malware or other technologically harmful material or attempt to gain unauthorised access to our website or associated systems.

  1. Liability

Nothing in these General Terms & Conditions excludes or limits any liability which cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Subject to this, we will not be responsible for loss or damage arising solely from:

  • temporary unavailability or interruption of our website;
  • reliance on general information provided on the website where independent verification would reasonably have been appropriate;
  • changes to, suspension or withdrawal of a vacancy;
  • actions or content of third-party websites; or
  • circumstances outside our reasonable control,

to the extent that such liability may lawfully be excluded.

Nothing in these terms affects any statutory rights which you may have and which cannot lawfully be excluded.

  1. No Guarantee of Recruitment Outcome

Recruitment necessarily involves decisions made by candidates, clients and other parties.

While we use reasonable skill and care in providing our recruitment services, we cannot guarantee that:

  • a candidate will secure employment or an assignment;
  • a client will interview or appoint a particular candidate;
  • a vacancy will remain available;
  • an employment relationship or assignment will continue for any particular period; or
  • any particular recruitment process will result in a successful placement.

Nothing published on our website should be interpreted as such a guarantee.

  1. Telephone Calls

Telephone calls to and from New Resource Recruitment are recorded for quality, monitoring and training purposes.

Where calls are recorded, recordings are handled in accordance with our data protection obligations and Privacy Policy.

  1. Changes to These Terms

We may update these General Terms & Conditions from time to time to reflect changes to our website, services, business practices, legislation or regulatory requirements.

The latest version will be published on our website together with the date it was last updated.

Any changes will apply to your use of the website from the date the revised terms are published.

Changes to these website terms will not automatically amend any separate Terms of Business, Terms of Engagement, contract or other agreement already entered into with us.

  1. Severability

If any provision of these General Terms & Conditions is found to be unlawful, invalid or unenforceable, that provision will be treated as modified to the minimum extent necessary or, where this is not possible, removed.

The remaining provisions will continue in full force and effect.

  1. No Waiver

If we do not immediately exercise or enforce a right available to us under these terms, this does not mean that we have waived that right.

  1. Governing Law and Jurisdiction

These General Terms & Conditions and any dispute or claim arising from your use of our website are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction, subject to any mandatory rights you may have under applicable law.

  1. Contact Us

If you have any questions about these General Terms & Conditions or the use of our website, please contact New Resource Recruitment using the contact details provided on our website.

For information about how we process personal information, please refer to our Privacy Policy.

For information about our use of cookies and website analytics, please refer to our Cookie Policy.

© New Resource Recruitment, 2026

Company Registration: 10901426 | VAT Number: 240145745.