Privacy Policy

Privacy Policy

Last updated: 1^st September 2026

About This Privacy Policy

New Resource Recruitment and New Resource Group (“we”, “us”, “our” or “the Company”) are trading names of Silverwood Assets Ltd,  a recruitment business providing recruitment and work-finding services to clients and work-seekers.

In providing these services, we collect and process personal information. We are committed to protecting your privacy and handling your personal information responsibly, securely and in accordance with applicable UK data protection legislation.

For the purposes of UK data protection law, New Resource Group acts as a data controller in respect of the personal information covered by this Privacy Policy.

This policy explains what information we may collect, why we collect it, how we use and protect it, who we may share it with and the rights you have in relation to your personal information.

1. Personal Information We Collect

The personal information we collect will depend on your relationship with us and the recruitment or other services we provide.

This may include:

• your name, address, telephone number and email address;
• your CV and employment history;
• qualifications, skills and professional experience;
• information about your current or previous employment;
• job preferences and availability;
• references and referee details;
• nationality and Right to Work information;
• identification documents where required;
• National Insurance information;
• bank and payroll details where we are responsible for paying you;
• records of communications and correspondence with us; and
• information you provide through our website, application forms, registration processes or when contacting us.

Where necessary and permitted by law, we may also process special category personal data, for example information relating to health where this is relevant to an assignment, reasonable adjustment or our legal obligations.

We will only collect and process personal information that is appropriate and relevant to the purpose for which it is required.

2. How We Obtain Your Information

You may provide personal information directly to us, for example when you:

• submit your CV;
• apply for a vacancy;
• register with us;
• complete an application or registration form;
• contact us by telephone or email;
• complete a contact form on our website; or
• visit one of our offices.

We may also obtain information from other legitimate sources, including:

• recruitment and job boards;
• professional networking websites such as LinkedIn;
• former employers;
• referees whose details you have provided;
• former work colleagues;
• clients;
• other recruitment businesses within a recruitment supply chain; and
• software or service providers used to support our recruitment services.

Our website may also collect limited information through essential cookies and basic statistical or analytics technologies. Further information is provided in our Cookie Policy.

3. Why We Process Your Personal Information

We primarily process personal information to provide recruitment and work-finding services.

This can include:

• registering you as a candidate or work-seeker;
• assessing your skills, qualifications, experience and suitability for opportunities;
• contacting you about relevant employment or assignment opportunities;
• introducing or supplying you to prospective employers or clients;
• arranging interviews and assignments;
• obtaining references;
• confirming your identity and Right to Work;
• administering temporary assignments;
• processing payments, holiday pay and other statutory payments where applicable;
• maintaining our candidate and client databases;
• communicating with you about the services we provide;
• managing our relationship with candidates, workers and clients;
• complying with legal and regulatory requirements;
• preventing or detecting fraud, crime or other unlawful activity;
• dealing with complaints, disputes or legal claims;
• undertaking compliance and quality audits; and
• developing, managing and improving our recruitment services.

4. Our Legal Basis for Processing

UK data protection law requires us to have a lawful basis for processing personal information.

Depending on the circumstances, we may rely upon:

Contract – where processing is necessary to enter into or perform a contract with you.

Legal obligation – where we are required to process information to comply with legislation or regulatory requirements.

Legitimate interests – where processing is necessary for our legitimate business interests or those of a third party, provided those interests do not override your rights and interests.

Our legitimate interests include operating and managing a recruitment business, providing effective work-finding services, maintaining accurate candidate and client records, communicating with candidates and clients and protecting our business and systems.

Consent – where we specifically ask for and rely upon your consent for a particular processing activity.

Where we process special category personal data, we will also ensure that an appropriate additional legal condition for processing that information applies.

5. Legal and Contractual Requirements

As a recruitment business, we are subject to various legal and regulatory obligations which require us to obtain, verify and retain certain information.

These include requirements arising from the Conduct of Employment Agencies and Employment Businesses Regulations 2003, Right to Work and immigration legislation, tax and employment legislation and other applicable regulatory requirements.

Clients may also reasonably require certain information before we can introduce or supply a candidate or worker.

If you do not provide information which we are legally or contractually required to obtain, we may be unable to provide recruitment or work-finding services to you.

6. Who We May Share Your Information With

Where necessary and appropriate, we may share personal information with:

• clients or prospective employers to whom we introduce or supply you;
• former employers and referees;
• payroll providers and payment intermediaries;
• pension providers where applicable;
• other recruitment businesses within a recruitment supply chain;
• professional advisers;
• IT, CRM, website, cloud and other technology service providers;
• organisations providing services to us which are necessary to operate our business;
• government departments, regulators, law enforcement agencies or other public authorities where required or permitted by law; and
• other organisations where disclosure is necessary to establish, exercise or defend legal claims.

We only share information where there is an appropriate reason for doing so and will take reasonable steps to ensure that personal information is appropriately protected.

7. International Transfers

Some of the organisations or technology providers we use may process or make personal information accessible outside the United Kingdom.

Where this constitutes a restricted international transfer under UK data protection legislation, we will ensure that an appropriate mechanism or safeguard is in place.

Depending on the circumstances, this may include a transfer covered by UK adequacy regulations, use of approved contractual safeguards or another legally permitted transfer mechanism.

We take reasonable steps to ensure that personal information transferred internationally continues to receive an appropriate level of protection.

8. How Long We Keep Your Information

We retain personal information only for as long as is reasonably necessary for the purposes for which it was collected and to meet our legal, regulatory and contractual obligations.

Different types of information may therefore be retained for different periods.

For example, recruitment businesses are required under the Conduct of Employment Agencies and Employment Businesses Regulations 2003 to retain certain work-seeker records for specified minimum periods.

Payroll, holiday pay, pension, National Minimum Wage, tax and other employment-related records may need to be retained for longer periods in accordance with applicable legislation and HMRC requirements.

We may also retain certain information where reasonably necessary to establish, exercise or defend legal claims.

When information is no longer required, it will be securely deleted, anonymised or otherwise disposed of in accordance with our data retention procedures.

9. Your Data Protection Rights

Depending upon the circumstances and the legal basis on which we process your information, you may have the right to:

• be informed about how we use your personal information;
• request access to personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of your personal information in certain circumstances;
• request restriction of processing in certain circumstances;
• object to certain processing, including processing based on legitimate interests;
• request transfer of your personal information in certain circumstances;
• withdraw consent where our processing is based upon consent; and
• have safeguards and rights in relation to certain decisions made using automated processing.

These rights are not absolute and may be subject to exemptions or limitations under applicable data protection legislation.

If you wish to exercise any of your rights, please contact us using the details provided below.

Withdrawing consent does not affect the lawfulness of processing undertaken before consent was withdrawn, and we may continue to process information where another lawful basis permits or requires us to do so.

10. Automated Decision-Making

Technology may be used to assist us in managing information and supporting our recruitment processes.

Where we use solely automated decision-making which produces legal or similarly significant effects, we will do so only where permitted by applicable data protection legislation and will apply the safeguards required by law.

Our recruitment consultants remain actively involved in our recruitment services and candidate assessment processes.

11. Cookies and Website Analytics

Our website uses only essential cookies and basic statistical or analytics technologies.

Essential cookies help ensure that our website operates correctly and securely.

Basic statistical and analytics technologies help us understand, at a general level, how visitors use our website, which pages are visited and how the website performs. This information allows us to identify technical issues and improve the content, functionality and overall experience of the website.

We do not use information collected through cookies for advertising, direct marketing, remarketing or profiling purposes.

More detailed information about the cookies and analytics technologies used on our website, including information about managing them, can be found in our Cookie Policy.

12. Website and Log Information

When you use our website, certain technical information may be generated automatically. This can include an IP address, browser or device information and general information about website usage.

We may use this information for website security, administration, statistical analysis, troubleshooting and improving website performance.

Where this information constitutes personal data, it will be handled in accordance with this Privacy Policy and applicable UK data protection legislation.

13. Links to Other Websites

Our website may contain links to external websites operated by other organisations.

We are not responsible for the privacy practices or content of those websites. If you follow a link to another website, we recommend reviewing that organisation’s privacy information to understand how it collects and uses personal information.

This Privacy Policy applies to personal information processed by New Resource Group.

14. Data Security

We take the security of personal information seriously and use appropriate technical and organisational measures designed to protect it against accidental or unlawful loss, alteration, disclosure, misuse or unauthorised access.

Measures may include access controls, password protection, security software, firewalls, encryption and other appropriate technical and organisational safeguards.

Access to personal information is limited to employees, contractors and service providers who require access for legitimate business purposes.

While we take reasonable precautions to protect personal information, no method of transmission over the internet or by email can be guaranteed to be completely secure.

15. Telephone Calls

Telephone calls to and from the Company are recorded for quality, monitoring and training purposes.

Recordings are retained for a limited period of 6 months before deletion, and handled securely in accordance with our data protection obligations and retention procedures.

16. Sale or Transfer of the Business

If all or part of our business is sold, transferred, reorganised or integrated with another organisation, personal information may be disclosed to our professional advisers, prospective purchasers and their advisers where appropriate.

Where a transaction completes, relevant personal information may be transferred to the new owner or organisation, subject to applicable data protection requirements.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or applicable legislation and regulatory guidance.

The latest version will be published on our website together with the date it was last updated.

Where we make a material change affecting how we use personal information, we will take reasonable steps to bring this to the attention of affected individuals where appropriate.

18. Questions, Requests or Complaints

If you have a question about this Privacy Policy, wish to exercise your data protection rights or have a concern about how we have handled your personal information, please contact:

Ian Constant
New Resource Group
Email: ian@newresource-group.com

We would welcome the opportunity to address any concerns you have directly.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent regulator for data protection.

Further information about your rights and how to raise a concern is available from the Information Commissioner’s Office at ico.org.uk or by telephone on 0303 123 1113.

© New Resource Recruitment, 2026